Omega – Ending Isolation, Ending Loneliness

A strategic partnership grant to Omega is helping support their work, which is dedicated to reducing social isolation and loneliness for all adults. They offer Chatterbox, a free telephone befriending service and Letterbox, a free pen-pal befriending service amongst other provisions. Between June and December 2023, Omega helped 388 individuals, with volunteers sending more than 600 letters through the pen pal service and over 2,800 calls through telephone befriending programme Chatterbox.

The support Omega provides is specialist and person-centred, as clients often need a little encouragement to accept help. On average, clients experience a 25% rise in their emotional wellbeing as a result of partaking in the Chatterbox programme.

To learn more about Chatterbox and other Omega programmes, please click here.